Refund Policy

Refund Policy

Your satisfaction is our priority at HRC Modern Home. We ensure that our appliances (such as multicookers, air fryers, Tvs, fridges, frezer,sound system etc) are thoroughly checked before delivery.

Returns

  • Eligibility: You may request an exchange or return within 48 hours of receiving your item.
  • Condition: The item must be unused, in its original packaging, and in the same condition that you received it.
  • Damaged Items: If an item is damaged upon delivery, please notify us immediately with photos, and we will arrange an exchange.

Refunds & Exchanges

  • We primarily offer replacements or store credit for eligible returns.
  • If a replacement is unavailable, a refund will be processed via the original payment method or the transaction platform used (such as USDT or mobile money).